EXCHANGE/RETURNS POLICY

At Autem, we want you to love what you wear. Every piece is crafted with care and quality in mind.
However, if you are not completely satisfied with your purchase, we’re here to help with easy exchange and return options.

1. Eligibility for Exchange or Return

You can request an exchange or return if:

  • The product is unused, unwashed, and in its original condition

  • The original tags, packaging, and invoice are intact

  • The request is raised within 7 days of delivery

Note: Items on sale or discount, or purchased during promotional offers, are not eligible for return or refund unless they are damaged or defective.

2. Exchange Process

If you wish to exchange an item for a different size or product: